Rooms

Normal rooms are all situated in the grounds have their own parking outside the room, are tastefully decorated and they all have en suite bath rooms (some also have showers) colour televisions, DVD Player telephone and tea and coffee facilities, and radio.

Standard Family suites have a  King double bedroom with lounge area , bathroom and 2 separate bunk room areas. These suites also have a patio and picnic table and standard facilities of normal rooms.

Suite 14 has an entrance hall with two doors – one door to a bunk bedroom and the other door leads to a double room you go through to get to the twin room with the shower room located from this room. The suite has all facilities of a normal room.

Suite 12 has a bunk room for two and a large bedroom for 6, en suite bathroom and all standard facilities of normal rooms.

Suite 25/26 has a double bedroom, family room for 4 and bathroom. Both rooms have all facilities including flat screen TV’s with DVD players

All rooms have a daily maid service during your stay included in your room rate if requested.

Rates including Breakfast consists of our fabulous continental selection with lovely juices, cereals, fresh fruit, homemade cake, pastry’s, breads. Hot options are available at a supplement.

Reservations – Bookings made from 13/1/24

All reservations require full payment on booking. Reservations can be made by Phone, Fax or Post. All booking alterations need to be done 72 hours before the original start date of the reservation and are subject to a £10.00 -£20.00 administration fee, must have alternative date/room option available, and must be put in writing by either fax, email or letter.

Reservations made on or before 12/1/24

All reservations require full payment on booking. Reservations can be made by Phone, Fax or Post. All booking alterations need to be done 48 hours before the original start date of the reservation and are subject to a £10.00 -£20.00 administration fee, must have alternative date/room option available, and must be put in writing by either fax, email or letter.

Cancellation Policy for Standard Bookings made from 13/1/24

Full payment is required on all bookings . We are a very small hotel and there is a considerable loss to us if a booking is cancelled and the room can not be re-booked. If you have made a standard booking and we receive at least 72 Hours notice prior to arrival of the booking that is to be cancelled then we are able to refund all monies apart from £60.00 per room booked. If cancellation is received with less than 72 hours notice or is booked on a non refundable basis no monies will be refunded. All Cancellations must be emailed to info@dogandpartridge.co.uk with subject BOOKING CANCELLATION

Cancellation Policy for Standard Bookings made on or before 12/1/24

Full payment is required on all bookings . We are a very small hotel and there is a considerable loss to us if a booking is cancelled and the room can not be re-booked. If you have made a standard booking and we receive at least 48 Hours notice prior to arrival of the booking that is to be cancelled then we are able to refund all monies apart from £60.00 per room booked. If cancellation is received with less than 48 hours notice or is booked on a non refundable basis no monies will be refunded. All Cancellations must be emailed to bookingmodification@dogandpartridge.co.uk

There are insurance companies that cover lost monies and we recommend that you cover yourself against loss

CHRISTMAS/NEW YEAR BOOKINGS 2024

All bookings for our Christmas breaks including Christmas Eve, Christmas Day and Boking Day and stays including New Years Eve and New Years Day each have own cancellation policy as follows. A non refundable deposit of £200.00 per person is required on booking. Full payment of the remainder of the balance will be due on or before the 1st December 2024. No deposits or payments will be refunded for any reason. We strongly recommend that guests take out their own insurance in the event that they are unable to attend.

Dinner and Supplement Payments are non refundable but however can be transferred to new dates.

If a customer wished to transfer a booking to new dates a £10.00-£20.00 admin fee is required as well as any extra supplements or difference in change of rates and at least 48 hours notice before the original start date of the reservation. All booking modifications please email bookingmodification@dogandpartridge.co.uk

Cancellation Policy for Bookings with a pre paid voucher

All vouchers bookings are non-refundable/non-transferable regardless of when cancellation is received.  All payments of supplements for pets, date supplements and supplements do any extras booked are non-refundable for any reason. On some exceptional occasions with at least 72 hours notice it may be possible to transfer a booking to new dates however a admin fee of £20.00 will apply.

Arrival & Departure Times

Rooms are available form 3pm (they may be ready earlier) on the date of arrival and check in is available until 11pm unless prior arrangements have been made for late check in . We would ask you to depart from your room by 11 am.

Early check from 12 noon is available at costs from £20.00 per room

Late check out is available at a cost of £20.00 per room pre hour on standard rooms and £30.00 per hour per suite room

Restaurant

Children are very welcome in the restaurant.

Breakfast is served 7.30am – 9.30am Out of School Holidays and 7.30am or 8.00am – 10.00am on Weekends and School Holidays. Bar Snacks are served all day. Restaurant meals are served from 5.30pm. In the evening the restaurant has a small area for bar snack meals.

Dogs

Dogs are very welcome to stay with you in your room, often a supplement payment is chargeable. We allow dogs everywhere in the inn except the restaurant. Dog Owners are fully liable in the event of any damage. Please get in touch on 01335343183 or email info@dogandpartridge.co.uk for more information.

Payment

All prices include VAT at 20%. Staff gratuities are at your discretion. Payment methods accepted are, cash, debit and all major credit cards.

Privacy Policy

The Dog & Partridge Country Inn

Last updated: 25/02/26

Welcome to The Dog & Partridge Country Inn. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and the rights you have under UK GDPR and the Data Protection Act 2018.

1. Who We Are

The Dog & Partridge Country Inn, Town End Lane, Ashbourne, Derbyshire DE6 2HS Email: info@dogandpartridge.co.uk Phone: 01335 343183

We are the “data controller” responsible for your personal information.

2. Information We Collect

Information you provide

• Name
• Email address
• Phone number
• Postal address
• Booking details (dates, room type, special requests)
• Dietary or accessibility requirements (only if you choose to share them)
• Payment details (processed securely by our payment provider; we do not store card numbers)

Information collected automatically

• IP address
• Browser type and device information
• Website usage data (via cookies and analytics tools)

Information collected on‑site

• CCTV footage (for safety and security)
• Vehicle registration (for car park or motorhome pitch use)

3. How We Use Your Information

We use your information to:

• Process and manage bookings
• Provide hospitality services during your stay
• Respond to enquiries
• Send booking confirmations and essential updates
• Improve our website and guest experience
• Maintain safety and security
• Meet legal and regulatory obligations

We never sell your data.

4. Legal Basis for Processing

We process your data under one or more of the following:

• Contract – to fulfil your booking
• Consent – for marketing communications
• Legitimate interests – improving services, ensuring security
• Legal obligation – accounting, licensing, and record‑keeping

5. Sharing Your Information

We may share your data with trusted third parties, including:

• Booking platforms (e.g., Booking.com, Expedia, etc.)
• Payment processors
• Website and email service providers
• Professional advisers (e.g., accountants)
• Law enforcement, where required

These partners only receive the information necessary to perform their services.

6. CCTV

We operate CCTV in public areas for:

• Guest and staff safety
• Crime prevention
• Property protection

Footage is stored securely and retained for a limited period unless required for an investigation.

7. Cookies & Website Analytics

Our website may use cookies to:

• Improve performance
• Understand visitor behaviour
• Enable booking functionality

You can manage or disable cookies through your browser settings.

8. Data Retention

We keep your data only as long as necessary:

• Booking records: typically 6 years
• CCTV footage: usually 14–30 days
• Marketing consent: until you unsubscribe
• Enquiry messages: up to 12 months

9. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion
• Restrict or object to processing
• Withdraw consent
• Request data portability

To exercise your rights, contact us at: info@dogandpartridge.co.uk

10. Marketing Communications

We only send marketing messages if you have opted in. You can unsubscribe at any time.

11. Children

We do not knowingly collect personal data from children under 16 without parental consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

The Dog & Partridge Country Inn, Town End Lane, Ashbourne, Derbyshire DE6 2HS Email: info@dogandpartridge.co.uk Phone: 01335 343183